Terms of Service

Effective: January 17, 2025

Introduction

Welcome to Iconoflage. These Terms of Service ("Terms") govern your use of the Iconoflage website ("the Site") and our visual storytelling services ("Services"). By accessing the Site or engaging our Services, you agree to these Terms.

Services

Project Engagement

  • Projects commence upon receipt of signed agreement and initial payment

  • Each project includes a defined project timeline

  • Project timelines, deliverables, and specifications will be detailed in individual agreements

  • Changes to project scope may affect timeline and pricing

  • Research findings and development process are treated as confidential

Payment Terms

  • Payment schedules are outlined in project agreements

  • Initial deposits are non-refundable

  • Initial research phase requires separate payment

  • Final artwork and files delivered upon receipt of full payment

  • Additional usage rights may require additional fees

Intellectual Property

  • Iconoflage® is a registered trademark

  • We retain ownership of all preliminary designs, unused concepts, and research materials

  • Upon full payment, clients receive agreed-upon usage rights as specified in project agreement

  • Clients may not modify delivered work without written permission

  • Research findings remain confidential and may not be shared without permission

Client Responsibilities

  • Provide accurate and timely project information

  • Participate in discovery sessions as scheduled

  • Review and provide feedback within agreed timeframes

  • Ensure ownership/rights to any provided materials

  • Maintain confidentiality of project details when applicable

  • Provide necessary access to brand materials and resources

  • Obtain necessary internal approvals for project milestones

Website Use

Acceptable Use

You agree not to:

  • Violate any laws or regulations

  • Infringe on intellectual property rights

  • Attempt to gain unauthorized access

  • Use the Site for harmful purposes

  • Scrape or collect Site content without permission

  • Misrepresent your relationship with Iconoflage

Content

  • Portfolio pieces are shown with client permission

  • All site content is protected by copyright

  • Client testimonials are used with explicit permission

  • Social media shares must provide appropriate credit

  • Case studies are published with client approval

Project Process

Research Phase

  • Thorough brand immersion and discovery

  • Comprehensive documentation of findings

  • Confidential handling of all research materials

  • Strategic recommendations based on findings

Development Phase

  • Iterative creation process

  • Regular progress updates

  • Scheduled review sessions

  • Technical preparation for various applications

Deliverables

  • High-resolution artwork files

  • Implementation specifications

  • Usage guidelines

  • File package for agreed applications

Limitation of Liability

  • Services are provided "as is"

  • We are not liable for indirect or consequential damages

  • Maximum liability limited to amount paid for Services

  • We make no warranties regarding specific outcomes

Termination

We reserve the right to:

  • Decline any project

  • Terminate projects for breach of agreement

  • Suspend or terminate Site access for violations

  • Retain all payments for work completed

Changes to Terms

  • Terms may be updated periodically

  • Changes will be posted with updated revision date

  • Continued use constitutes acceptance of changes

  • Material changes will be communicated directly to active clients

Governing Law

These Terms are governed by and construed in accordance with the laws of Oregon, United States.

International Users

The Site and Services are controlled and operated from the United States. If you are accessing from outside the United States:

  • Your information may be transferred to and processed in the United States

  • You consent to this transfer by using our Services

  • EU/UK users are covered under GDPR rights (see Privacy Policy)

  • California residents have CCPA rights (see Privacy Policy)

Dispute Resolution

Any disputes shall be resolved through:

  1. Direct negotiation

  2. Professional mediation

  3. Binding arbitration in Oregon

  4. Legal proceedings in Oregon courts

Confidentiality

We maintain strict confidentiality regarding:

  • Client information

  • Project details

  • Research findings

  • Development process

  • Implementation specifications

Contact

For questions about these Terms, please contact legal@iconoflage.com.